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Privacy Policy
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Your Privacy, Security & Trust Matter To UsPrivacy Policy
We respect your privacy and protect your data at every step. Here’s exactly what we collect, why, and how we keep it safe.
Last Updated: 19 / 06 / 2026
Built On Trust
Safe, Secure & Private
A quick snapshot of how SILICOX keeps your shopping experience secure and your data protected.
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SSL Secured
Industry-standard SSL encryption across the site.
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Encrypted Payments
Payments run through PCI-compliant gateways.
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Protected Data
Stored responsibly, and never sold.
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Trusted Shopping
Thousands of customers shop with confidence.
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Customer Privacy
Your privacy is a promise, not an afterthought.
1What Data We Collect
We only collect the information we genuinely need to process your orders and improve your experience:
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Basic Information
Your name, email, and phone number, so we can process orders and stay in touch.
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Addresses
Billing and shipping addresses to deliver your order accurately.
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Payment Information
Processed securely by our payment partners, we never store your full card details.
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Browsing Data
Basic device and usage data to keep our site working smoothly and securely.
Security First
How We Protect Your Information
Your data is guarded by multiple layers of security, every single day.
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SSL Security
All data is transmitted over encrypted SSL connections.
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Secure Payment Gateways
Transactions are handled by trusted, PCI-compliant providers.
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Security Audits
We review our systems and practices to keep your data safe.
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Fraud Prevention
We monitor for suspicious activity to protect your account.
2How We Use Your Information
Your information is used only for clear, legitimate purposes:
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Order Processing
To confirm, pack, and deliver your orders.
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Customer Support
To answer questions and resolve issues quickly.
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Personalized Experience
To recommend products and improve your journey.
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Fraud Prevention
To detect and prevent unauthorised activity.
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Marketing Opt-In
To send offers, only if you’ve chosen to receive them.
3Cookies & Tracking
We use cookies to make SILICOX work beautifully, never to invade your privacy. You can control cookies anytime through your browser settings.
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Cart Functionality
Cookies remember your cart so your items are there when you return.
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Site Performance
They help pages load correctly and reliably.
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Analytics
Anonymous insights help us understand and improve the site.
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Customer Experience
They let us tailor a smoother, more relevant experience.
4Third-Party Sharing
We share data only with trusted partners, and only when necessary to serve you:
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Shipping Partners
We share delivery details with couriers to get your order to you.
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Payment Providers
Secure gateways process your payment data on our behalf.
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Legal Compliance
We may share data where required by applicable law.
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Trust & Transparency
We never sell your personal data to anyone.
5Your Privacy Rights
You’re always in control of your personal data. At any time, you can:
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Access Data
Request a copy of the personal data we hold about you.
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Download Data
Receive your data in a portable format.
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Update Data
Correct or update your information anytime.
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Delete Data
Ask us to erase your data, subject to legal requirements.
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Marketing Opt-Out
Unsubscribe from marketing communications whenever you like.
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Exercise your rights easily. Just email us at support@silicox.in and we’ll be happy to help.
6Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be posted on this page, along with its “Last Updated” date.
We encourage you to review this page periodically. Your continued use of our services means you accept the most current version of this policy.
Privacy Questions?
Get In Touch
We’re always happy to explain how we handle your data.
SILICOX
Ahmedabad – 380051, India
Transparent Policies. Secure Shopping. Trusted Experience.
Your Data Is Safe With SILICOX
Shop premium glassware with complete peace of mind, your privacy is protected at every step.