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Terms & Conditions
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Transparent, Fair & SecureTerms & Conditions
The simple, transparent terms that protect you while you shop premium glassware with SILICOX.
Last Updated: 20 / 05 / 2025A Quick Overview
Here’s what our Terms & Conditions mean for you, at a glance, before the full legal detail below.
Customer Rights
Clear, fair terms that respect you as our customer.
Safe Shopping
A secure, trustworthy store from start to finish.
Secure Payments
Encrypted, PCI-compliant payment gateways only.
Privacy Protection
Your personal data is handled with care and respect.
Legal Compliance
Operated in line with applicable Indian law.
1Your Agreement with SILICOX
By accessing, browsing, or purchasing from silicox.in (“SILICOX”, “we”, “us”, or “our”), you agree to be bound by these Terms & Conditions and all policies referenced within them. Together, these form a binding agreement between you and SILICOX.
If you do not agree with any part of these Terms, please discontinue use of our website and services.
2Who Can Use Our Services
You may use our services only if you are at least 18 years of age, or are accessing the website under the supervision of a parent or legal guardian, and are legally capable of entering into a binding contract under applicable Indian law.
By using our services, you confirm that the information you provide to us is accurate, current, and complete.
3General Rules
You agree to use our website lawfully and respectfully. You may not copy, reproduce, distribute, or commercially exploit any part of our content, product designs, images, or trademarks without our prior written permission.
We reserve the right to refuse service, restrict access, or cancel orders at our reasonable discretion, for example, where misuse, fraud, or a breach of these Terms is suspected.
4Orders, Payments & Account Security
All prices are listed in Indian Rupees (₹), with applicable taxes shown at checkout. Placing an order constitutes an offer to purchase; an order is confirmed only once payment has been successfully received and accepted by us.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Secure by design. SILICOX never stores your full card details. All transactions are processed through encrypted, PCI-compliant third-party payment gateways.
5Third-Party Tools & Links
Our website may provide access to third-party tools, services, or links that we neither own nor control. These are offered on an “as is” basis purely for your convenience.
SILICOX is not responsible for the content, accuracy, or practices of any third-party websites or services, and your use of them is entirely at your own risk.
6Your Feedback & Our Rights
If you send us ideas, suggestions, reviews, or other submissions (“Feedback”), you grant SILICOX the right to use, reproduce, modify, and act upon that Feedback without restriction, acknowledgement, or compensation.
We may, but are not obligated to, monitor, edit, or remove content submitted through our platform.
7Privacy & Data Protection
Your privacy matters to us. Any personal information you share is collected, used, and safeguarded in accordance with our Privacy Policy. By using our services, you consent to such processing.
Good to know. Please review our Privacy Policy for full details on how SILICOX protects and handles your personal information.
8Updates to These Terms
We reserve the right to modify or update our products, services, pricing, and these Terms at any time, without prior notice. Any changes take effect as soon as they are published on this page.
It is your responsibility to review these Terms periodically to stay informed of any updates.
9Errors, Inaccuracies & Corrections
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate, at any time and without prior notice.
10Prohibited Activities
You may not use our website or services for any unlawful or harmful purpose.
Prohibited activities include, but are not limited to:
- Violating any applicable laws or regulations;
- Infringing our intellectual property or that of others;
- Transmitting viruses or any malicious code;
- Attempting to gain unauthorised access to our systems;
- Submitting false or misleading information;
- Harassing, abusing, or harming other people; or
- Interfering with the security or operation of the website.
We may terminate your access for engaging in any prohibited activity.
11Disclaimers & Liability Limits
Our website and products are provided on an “as is” and “as available” basis. While we strive for accuracy and quality, SILICOX makes no warranties, express or implied, beyond those required by law.
To the maximum extent permitted by applicable law, SILICOX shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, our website or products.
12Indemnification
You agree to indemnify, defend, and hold harmless SILICOX and its team from any claim, demand, loss, or expense (including reasonable legal fees) arising out of your breach of these Terms, your violation of any law, or your infringement of the rights of a third party.
13Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed, and the remaining provisions will continue in full force and effect.
14Termination Policy
These Terms remain in effect unless and until terminated by either you or SILICOX. We may terminate or suspend your access to our services at any time, without notice, if you breach these Terms.
Provisions intended to survive termination, such as ownership, disclaimers, and liability limits, will continue to apply.
15Full Agreement
These Terms, together with any policies published on this website, constitute the entire agreement between you and SILICOX and govern your use of our services, superseding any prior agreements or understandings.
16Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.
17Changes to These Terms
We may revise these Terms from time to time to reflect changes in our practices or for legal and regulatory reasons. The most current version will always be available on this page, along with its “Last Updated” date.
Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
18Contact Information
Questions, concerns, or requests regarding these Terms & Conditions can be sent to us any time:
Email: info@silicox.in
SILICOX, Ahmedabad, Gujarat, India
Customer Protection
Every policy on this page exists for one reason, so you can shop premium glassware with complete confidence.
Secure Payments
Encrypted, PCI-compliant gateways on every order.
Privacy Protection
Your data is collected and stored responsibly.
Order Safety
Fragile-safe packaging and reliable fulfilment.
Consumer Rights
Fair, transparent terms that protect you.
Support Assistance
A responsive team ready whenever you need us.
Questions About Our Terms?
If anything on this page isn’t clear, our team is happy to help. Reach out and we’ll get back to you quickly, clarity and trust matter to us as much as they do to you.
Shop With Confidence
Beautiful, durable glassware and terms designed to protect you at every step. That’s the SILICOX promise.